We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.

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What does this privacy policy cover?

This Privacy Policy covers our use of your personal information, which is collected through or in connection with this Website. For the purposes of this Privacy Policy, “this Website” means www.cuddlefishdivers.com.  By using this website, you consent to our privacy policy.

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This online privacy policy applies only to information collected through our website and not to information collected offline.

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Who is responsible for the personal information collected on this Website?

CF Divers Pte Ltd, a company registered in Singapore with company registration number 201935489K, controls the personal data collected on this Website.

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What information do we collect?

We collect information from you when you register on our site, register for a course, place an order, book a trip, enter a competition, subscribe to our newsletter, respond to a survey or fill out a form.

Effective from 15 July 2015 and under Singapore Law, we also collect information as to whether you have travel insurance that specifically covers you against the insolvency of us, a Singapore Travel Agent for trip payments of SGD 500 or greater.

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When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, passport details, diving insurance details or emergency contact details. You may, however, visit our site anonymously.

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Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

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What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions  (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)

• To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc)

• To provide services and trips offered to you (the information you provide to us may be transferred to countries outside Singapore. By way of example, this may be one of our service providers who, is located in a country outside Singapore)

• To declare you as an insured person to the Singapore Tourism Board

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How do we protect your information?

We implement a variety of security measures and technology to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We will update these measures as new technology becomes available, as appropriate.

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Do we use cookies?

Yes.  Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

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We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.

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